Thank you for choosing Xceptional Prep. If you have a question, please contact us by using one of the methods below.
We have a comprehensive Frequently Asked Questions page which provides answers to common questions.
Please click here to view our Frequently Asked Questions page.
|Phone Hours:||10:30am – 4:00pm
Monday through Friday
Pacific Daylight Time
Holiday Closure Dates
|Corporate Address:||Xceptional Prep, Inc.
770 L Street, Suite 950
Sacramento, CA 95814
|Toll-Free Phone:||(888) XCPTNAL
|E-mail Note:||We will respond to e-mail inquires within 2 business days of receipt. If you e-mail us on Friday, your request will be returned by the following Tuesday. If you e-mail us on the Weekend, your request will be returned by the following Wednesday. E-mails received on a Holiday will be returned within 2 business days.|
Customer Service Contact Form:
By using this Online Contact Form, your question(s) will be directed to the appropriate department. Customer Service Requests are answered within 2 business days of receipt. If your request is received on Friday it will be returned by the following Tuesday. If your request is received on the Weekend it will be returned by the following Wednesday. Requests received on a Holiday will be returned within 2 business days.